New
Emotional engine
Trust is a system output, not a value you can put on a poster
Almost every organisation we work with has trust somewhere in its values. In almost none of them has writing it down made any difference at all.
4 min read
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Team thinking
Field notes from practice.
Short reads from the Zeal psychologists — what we're seeing in teams, what the research says, and what it means for the people leading them.
New
Leadership
Your calm is doing more work than your strategy
When you hide what you are feeling from someone, their blood pressure goes up. Not yours. Theirs. What the research on emotional suppression means for anyone who leads people.
5 min read
New
Performance
Most accountability processes change what people say, not what they do
When a leader says their team has an accountability problem, it is worth asking what they actually want. The research on when accountability improves thinking — and why most arrangements are structured to do something else.
5 min read
